Communication Style Case Study

Communicating our ideas and models and feelings is important but fact is there are divers(prenominal) communication styles as there are different individuals . On the other hand , communication is also genuinely hierarchical in nature , we address flock with pronouncement and rank in deference and we also have a different way of communicating with people who are abase in position or status to us . therefore communication is not as easy as it is thought to be , moreover , people have predominant shipway of communicating and both(prenominal)times it is difficult for them to change it . In the wooing study Pamela , the staff nurse who noticed some disparity in the readings made by the volunteer , Brigite did not hand to Brigite her observations and doubts on the accuracy of the tests that Brigit made Instead of calling the management of Brigite , Pamela just retested everyone . Pamela is using the passive communication style which is non-assertive and non-confrontational (Guffey , 2003 . In to communicate more effectively , Pamela could have called Brigite to her office aft(prenominal) the day s business is over and tell her that she noticed some discrepancy in the readings that Brigite made with the previous readings and it seemed unlikely that such discrepancy would be noticed given the time hybridize from the previous reading .

Pamela however , should stress that she is not there to point out Brigite s mistakes but there to make for certain that everything is in and accurate as they have the responsibility towards these people , besides , Pamela being the supervisor has every right to con on Brigite s work . Brigite would probably then explain why she was able to get those values , Pamela then could ask Brigite to leaven how she read the values from the tests conducted , and Pamela cold critique it to its accuracy and puzzle out . If Pamela sees inconsistencies or mistake then she could have Brigite identify what she equipment casualty and to allow her to redo those readings that are inaccurate . This situation is win-win , Pamela gets her heart to Brigite , and Brigite is moved to check on her work , and in the extremity learns how to do it correctly while Pamela will get her love-in-idleness of mind and feel confident about the resultsReferenceGuffey , M (2003 . customs Text : Business Communication : Process and Product , 4thEd . Ohio : South-Western /Thomson Learning...If you necessity to get a full essay, order it on our website: Orderessay

If you want to get a full essay, wisit our page: write my essay .